Fix for “Too many levels of symbolic links” Error on CloudLinux Servers
⚠️ WHM Login Failure Detected
Some CloudLinux servers are experiencing WHM login failures after recent Dirty Frag mitigation-related kernel updates.
🧾 Error Message
undef error - open(/var/run/system_needs_reboot.cache):
Too many levels of symbolic links at
/usr/local/cpanel/Cpanel/Serverinfo/CachedRebootStatus.pm line 47.
Too many levels of symbolic links at
/usr/local/cpanel/Cpanel/Serverinfo/CachedRebootStatus.pm line 47.
🔍 Cause of the Issue
cPanel has confirmed this issue under internal case: CPANEL-53234.
The problem occurs due to the recently released:
kmod-lve-2.1-60.el8.x86_64
This package from the cloudlinux-updates-testing repository conflicts with kernels patched against the recent Dirty Frag Linux kernel vulnerability.
🚨 Affected Systems
- CloudLinux 8 servers
- Servers using LVE Manager
- Systems running patched Dirty Frag kernels
- Servers with cloudlinux-updates-testing enabled
🛠️ How to Fix the WHM Login Issue
1️⃣ Remove the Problematic Package
dnf remove kmod-lve-2.1-60.el8.x86_64 -y
2️⃣ Install the Previous Stable Version
dnf install kmod-lve-2.1-59.el8.x86_64 -y
3️⃣ Disable the Testing Repository
yum-config-manager --disable cloudlinux-updates-testing
4️⃣ Reboot the Server
reboot
🔒 Recommendation
Avoid enabling testing repositories on production servers unless absolutely necessary, especially during emergency kernel security mitigation rollouts.
⚠️ Important:
If this issue is not resolved, WHM access may remain unavailable and server management tasks could be interrupted until the problematic kmod-lve package is downgraded.
If this issue is not resolved, WHM access may remain unavailable and server management tasks could be interrupted until the problematic kmod-lve package is downgraded.